Customer care

Shipping

Clear delivery expectations from checkout to your door.

Processing

Orders are processed within 24 hours. Orders placed on weekends or public holidays begin processing on the next business day.

UK delivery

Estimated delivery is 4–6 business days after dispatch. Delivery estimates are not guarantees and may be affected by carrier delays or peak periods.

Tracking

Where tracking is available, details will be sent to the email address used at checkout after dispatch.

Address problems or delays

Check your delivery information carefully at checkout. If an order is delayed or the address is incorrect, contact us promptly and we will help where possible.